Trends in Loyalty Programmes 2020 Jess Edwards explores which sectors and loyalty programmes are having to change the way they operate
Do good things happen when you drop points? Big changes are happening with loyalty programme mechanics
New Loyalty Research: Helping now has a positive impact on Brits’ loyalty Exploring the impact that helping Brits & good causes during these challenging times will have on Brits’ loyalty to brands
Are Loyalty Programmes Even More Important in These Challenging COVID-19 Times? Fantastic ways loyalty programmes are helping the British during these COVID-19 times
The ‘now’ & the ‘new normal’ for customers engagement & loyalty Exploring the adjustment to the ‘now’ and what the future ‘new normal’ might hold for customer engagement and loyalty
Spotlight Interview: Ella Corke Getting to know our newest team member and find out how she’s finding working during Covid-19
Brand Collaborations in the time of Covid-19: Case Studies We have taken a look at what actions and initiatives brands and partnerships have taken in these difficult times
Key learnings from our Loyalty Dynamics Event, hosted in partnership with the IPM Mando-Connect hosts Loyalty Dynamics workshop in association with the IPM
